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Transforming Lives

Capability development and psychoeducation for neurodivergents, family members, schools, workplaces and organisations.

Practical coaching, training, and resources across executive function, ADHD, parenting, relationships, and inclusion.

Hands releasing a butterfly at sunset

A Social Enterprise for Practical Change

Transforming Lives is a Singapore-based social enterprise helping individuals, families, schools, workplaces, and organisations turn understanding into practical growth.

We work across neurodivergence, executive function, parenting, relationships, and inclusion — creating coaching, training, publications, and psychoeducation that are strengths-based, evidence-informed, and grounded in lived experience.

Our model is commercial, but our purpose is social: to equip more people and systems with the understanding, tools, and confidence to support different ways of thinking, learning, working, and relating.

Where do you start?

Find what's right for you

I'm supporting a neurodivergent child or teen, including ADHD

I want to understand what this means and how to support them well.

See support for parents →

I'm navigating executive function, work, life transitions or ADHD.

I'm looking for practical coaching and strategies that actually work.

See individual coaching →

I want to build capability, inclusion, and practical support in my team or school.

Talks, training, and practical programmes for schools and organisations.

See talks and training →

Founder's Media Features

The Straits Times CNA Vogue Singapore Salt & Light Rice Media
Parent First, ADHD Later book cover

What does it really feel like to be inside an ADHD teen's mind?

Parent First, ADHD Later

What makes this book extraordinary is its author — Jerome J Wong, a young person with ADHD, writing from the inside out. Refreshing, evidence-based, and deeply honest, it gives parents a rare window into how their teenager truly thinks, feels, and experiences the world. Alongside real Singaporean family stories, it offers practical tools for parents who want to support — not just manage — their child.

Special Charity Edition: 50% of net proceeds will be donated to two Singapore ADHD charities.

Order now

Founder Impact and Coaching Reflections

“

Moonlake's sessions have been genuinely transformative. She brings both lived experience and practical tools — and she understands, in a way few people do, what it actually feels like to live with ADHD.

Coaching client, adult with ADHD, Singapore

“

Because of your courage in going public, I finally found mine. I got assessed, and it changed everything. You reached me without even knowing it.

Message received after the CNA feature

Our Story

About Transforming Lives

Transforming Lives is an independent social enterprise focused on capability development and psychoeducation.

Neurodivergence is a core area of expertise, alongside executive function, relationships, and strengths-based capability development.

We support individuals, professionals, schools, workplaces, and organisations through strengths-based learning, practical tools, and relationally grounded support.

Our Purpose

Why We Exist

Many people do not lack effort, intelligence, or care. They lack the right understanding, tools, and environments.

This is especially true for neurodivergent individuals and the families, educators, employers, and professionals around them. Too often, support begins only when things have already broken down — at home, in school, at work, or in relationships.

Transforming Lives exists to help close that gap earlier.

We provide practical, non-clinical support that helps people understand what is happening, build capability, strengthen relationships, and take the next workable step.

Our Approach

Strengths-based. Relational.
Grounded in real transformation.

Our approach is not deficit-based. We help people see themselves and others differently — turning insight into practical change, and strengthening relationships in ways that are both human and effective.

How We Work

Our Social Impact Model

Transforming Lives was created to make practical, strengths-based support more available beyond traditional clinical or charity settings.

We do this through three pathways:

Capability Development

We equip individuals, parents, educators, professionals, and organisations with practical tools for executive function, communication, inclusion, and relational support.

Psychoeducation at Scale

Through books, articles, curricula, talks, podcasts, and digital resources, we translate complex ideas about neurodivergence, parenting, relationships, and human development into language people can use.

Mission-Aligned Collaboration

Where appropriate, we collaborate with charities, schools, employers, professionals, and community partners to extend the reach of practical support. Each collaboration is separately defined and does not imply organisational affiliation unless expressly stated.

Our Values

What We Stand For

🌟

Strengths-Based

We lead with what people can do, not what they can't.

🤲

Human-Centred

Every programme, resource, and interaction is designed with people at the core.

💡

Insightful

We translate research and complexity into clear, actionable understanding.

🔗

Relational

Change happens through connection — with self, with others, and with those around us.

Why Transforming Lives

What Makes Us Distinct

Strategy & Empathy

We bring together rigorous frameworks with deep human understanding — insights are not just theoretical, but lived and actionable.

Education & Transformation

We don't just inform — we equip. Our work shifts perspectives, builds capacity, and creates lasting change.

Broad Human Development

Neurodivergence is a core area of expertise, alongside executive function, relationships, and practical capability-building for individuals and organisations.

Transforming Lives is an independent Singapore social enterprise providing paid professional services, publications, and educational resources.

Founder & CEO

Moonlake Lee

Bringing lived experience, professional expertise, and a strengths-based lens to everything she does.

← Our Team | Moonlake Lee · Raven Lim →
Moonlake Lee, Founder & CEO of Transforming Lives

Moonlake Lee

BA (Hons), MBA, JD, LL.M

Founder & CEO

Transforming Lives

LinkedIn Profile ↗

Her Story

Background & Experience

Moonlake Lee is the Founder/CEO of Transforming Lives, a social enterprise that focuses on capability development and psychoeducation. She is also the Founder/Director of Unlocking ADHD, a registered IPC charity.

Diagnosed with ADHD at the age of 50, a year after her daughter received the same diagnosis, Moonlake brings a powerful lived experience to her advocacy work. Moonlake was previously a lawyer in Canada, and trained in journalism, law, business and technology law. She worked in healthcare and was an angel investor before moving into the social service space.

Moonlake was a Finalist for The Straits Times Singaporean of the Year in 2022 in recognition of her contributions to the ADHD community. Deeply committed to bringing global best practices to Singapore, Moonlake is a member of the Clinical Practice Guidelines (CPG) on ADHD Workgroup, which is working to develop and implement evidence-based clinical guidelines for adult ADHD. She is a member of the Advisory Committee of the International Executive Function Coaching Certification (IEFCC).

Moonlake is training as an Executive Function (EF) Coach to better support ADHDers in school, workplace and life. Her vision is to make ADHD / EF Coaching accessible to the community so that everyone can thrive.

She was the Lead Editor of Differently Wired Minds: Singapore ADHDers share their journeys, which showcased the inspiring journeys of 60+ Singapore ADHDers. More recently, Moonlake was the Contributing Author of Parent First, ADHD Later, a guide for parents of teens with ADHD.

In her spare time, she runs (slowly) in half marathons, does strength training, enjoys musicals and travel experiences.

Transforming Lives is independent from Unlocking ADHD, while sharing a broader commitment to strengthening support for neurodivergent individuals and families.

The People Behind the Work

Our Team

A small, committed team bringing together lived experience, professional expertise, and a passion for meaningful impact.

The Transforming Lives team brings together expertise in psychoeducation, communications, and capability development — grounded in lived experience and a genuine commitment to impact. Between them, Moonlake and Raven draw on backgrounds spanning law, journalism, healthcare, social enterprise leadership, media production, learning design, and education. What unites them is a shared belief: that when people truly understand themselves and the world around them, they are better equipped to grow, connect, and thrive.

Moonlake Lee

Moonlake Lee

Founder / CEO

LinkedIn ↗
Raven Lim

Raven Lim

Communications & Learning Design Manager

LinkedIn ↗

Communications & Learning Design Manager

Raven Lim

Translating ideas into experiences that inform, connect and empower.

← Our Team | ← Moonlake Lee · Raven Lim
Raven Lim, Communications & Learning Design Manager at Transforming Lives

Raven Lim

B. Digital Media (UNSW), WSQ ACLP

Communications & Learning Design Manager

Transforming Lives

LinkedIn Profile ↗

Her Story

Background & Experience

Raven Lim is the Communications & Learning Design Manager at Transforming Lives. She translates psychoeducational concepts, content and frameworks into communications and capability-building initiatives that support education, growth, and impact. Across every project, she combines creativity, strategy and empathy to create experiences that inform, connect and empower.

Raven is a communications strategist, learning designer, producer and educator who creates content, learning experiences and community initiatives that help people navigate change, build skills, and make informed decisions. Her career spans media, finance, education, sports, social impact and professional development, with expertise in content strategy, learning design, podcast production, teaching and audience engagement.

She previously served as Senior Producer at The Financial Coconut, where she produced flagship shows including Wise & Shine, Chills with TFC, and The Business Show. Her work helped shape conversations around careers, personal finance, retirement, business and the future of work, while contributing to significant audience growth across digital platforms.

A pioneer of Singapore's podcasting industry, Raven has played an active role in growing the early podcast ecosystem across Singapore and Asia. She has organised industry events, conducted podcasting workshops and helped launch Asia's first podcast summit and awards platform.

Beyond production, Raven is an adjunct lecturer with institutions including Republic Polytechnic and Kaplan. She has designed and delivered workshops and training programmes for organisations such as *SCAPE, CreativesAtWork, IMDA and NTUC, mentoring creatives, freelancers, students and professionals in storytelling, personal branding, podcasting and media production. She has also facilitated career-readiness programmes for graduating students and recently developed a podcast production module for Republic Polytechnic's Diploma in Music and Sound Production.

Raven holds a Bachelor of Digital Media from The University of New South Wales (UNSW), Australia, and a WSQ Advanced Certificate in Learning & Performance (ACLP) from the Singapore University of Social Sciences.

Voices of Impact

Founder Impact and Coaching Reflections

Real stories from individuals whose lives have been touched by our work — through media, advocacy, and coaching.

These reflections relate to Moonlake Lee's coaching, public education, and lived-experience advocacy.

Coaching

Executive Function Coaching Clients

“

I am one of Moonlake's Executive Function Coaching clients. Moonlake's sessions have been life-transforming. She gives practical, actionable tips and follows up to check if I've put them into practice. Furthermore, she's great at challenging assumptions that I've made about myself and my potential. Thanks to her, I've started and maintained an incredibly invigorating fitness routine! I'm excited to see what unfolds in my life as a result of her coaching.

Coaching client

35-year-old female client with ADHD

“

Moon was a great coach in the short time that I was able to work with her. She was able to unpack the challenges I was facing, and go below the surface to really understand what I was struggling with. Her openness in sharing her own challenges with ADHD allowed me to connect with her at a more personal level, and to feel at ease throughout the partnership.

Coaching client

36-year-old male client with ADHD

Public Education & Advocacy Reflections

After Watching Moonlake's CNA Feature

These were received after Moonlake's CNA feature and are not client testimonials.

“

I just got diagnosed with ADHD in Feb this year at Age 38. I saw your CNA video a few years ago. Thanks to your courage of going public with your story, I finally mustered up mine to get assessed this year. It's been quite a ride, but my quality of life has improved tremendously.

Anonymous

“

Forever grateful to you, Moonlake Lee, for sharing your story on CNA. If not for your interview, I would never have been diagnosed and gotten the help I need to live a more aligned and joyful life.

Late-diagnosed female ADHDer

What We Offer

How we can help

Transforming Lives offers non-clinical coaching, psychoeducation, and training for individuals, families, schools, and organisations seeking practical support with executive function, neurodivergence, ADHD, relationships, and inclusion. Whether you're a parent trying to support your child, an adult seeking practical strategies, or an organisation building a more inclusive environment — we're here to help.

Choose the section that best describes you.

For parents For adults with ADHD For schools & organisations

For Parents

Your child isn't giving you a hard time.
They're having a hard time.

Parenting a child or teenager with ADHD can feel isolating, exhausting, and confusing — especially when the systems around you weren't built with your child in mind. We provide non-clinical coaching and psychoeducation to help parents strengthen communication, support executive function, and apply practical strategies at home and in school conversations.

🗓️

Clarity Consultation

A one-hour non-clinical session to help you understand your situation, identify questions to bring to qualified professionals, and map practical next steps for home, school, work, or daily life.

Coming Soon
💙

Parent Coaching

One-to-one coaching focused on communication, executive function support, routines, emotional regulation, and practical family strategies, especially where neurodivergence or ADHD is part of the picture.

Coming Soon
📖

Psychoeducation Sessions

Structured sessions that help parents understand what ADHD actually is — how it affects attention, emotion, motivation, and behaviour. Knowledge is the first step to connection.

What to expect

  • Sessions are conducted via video call or in person (subject to availability)
  • Packages are available for ongoing support; single sessions for those just starting out
  • All coaching is tailored — no one-size-fits-all programmes
  • Moonlake brings both professional training and her own lived experience as a parent

Ready to get started?

Book a Consultation

For adults navigating executive function, life transitions, or ADHD

You're not lazy or difficult. Your brain works differently — and that changes everything.

Many adults with ADHD spend years developing workarounds, masking their struggles, and wondering why things that seem easy for others feel so hard. Whether you've recently been diagnosed or have known for years, coaching can help you build strategies that work with your brain — not against it. We focus on what's practical, what's sustainable, and what actually moves the needle in your everyday life.

🗓️

Clarity Consultation

A one-hour non-clinical session to help you understand your situation, identify questions to bring to qualified professionals, and map practical next steps for home, school, work, or daily life.

Coming Soon
✨

Executive Function Coaching

Practical, non-clinical coaching for planning, prioritising, time management, follow-through, self-advocacy, and sustainable routines — especially for neurodivergent adults and busy professionals.

Coming Soon
💼

Workplace Strategies

For adults navigating ADHD in professional environments. Whether you're managing a demanding job, running your own business, or returning to work, we help you find systems that fit the way you think.

Coming Soon
💡

Psychoeducation for Adults

Understanding your own ADHD is transformative. These sessions help you make sense of your history, reframe your experience, and move forward with greater self-awareness and self-compassion.

What to expect

  • Sessions are conducted via video call or in person (subject to availability)
  • Flexible packages — short-term focused work or longer-term ongoing support
  • Coaching is non-clinical: it complements (but does not replace) medical or psychiatric care
  • Moonlake is an adult with ADHD herself — the coaching comes from genuine understanding

Ready to get started?

Book a Consultation

Coaching services are provided independently through Transforming Lives and are separate from any charity-based support model unless expressly stated otherwise.

For Schools & Organisations

Building Skills & Confidence

Practical, engaging programmes that help professionals, leaders, educators, parents, and organisations develop the skills, mindsets, and behaviours to support growth and inclusion effectively.

Moonlake Lee speaking at the 2024 NYC Brunei Singapore Conference
Moonlake Lee facilitating a workshop
🎤

Talks & Keynotes

Impactful, evidence-informed talks for conferences, organisations, schools, and professional audiences.

🛠

Workshops & Training

Customised programmes that go beyond awareness into skill-building and practical application.

👨‍👩‍👧

Parent Education

Practical programmes for parents navigating neurodivergence, executive function, and family dynamics.

🧠

Executive Function Skills

Education and skills for individuals strengthening planning, focus, organisation, and self-regulation.

🏫

School & Workplace Awareness

Neurodivergence awareness programmes for educators, HR teams, and managers.

Psychoeducation

Understanding that Empowers

Accessible content and resources that build understanding for individuals, parents, professionals, and organisations.

📚

Publishing

Books and written resources that bring psychoeducation to wider audiences — from families and individuals to professionals and organisations.

🎙

Webinars & Podcasts

Online sessions and audio content making evidence-informed learning accessible and engaging.

✍️

Blogs

Articles and written content exploring neurodivergence, executive function, relationships, and personal growth.

Books & Resources

Publications

Accessible, evidence-informed books that bring psychoeducation to wider audiences — from families and individuals to professionals and organisations.

Why We Publish

Publishing as Psychoeducation

Publishing is one of the ways Transforming Lives scales practical support.

Our books and resources are designed to make complex topics easier to understand and apply — especially in areas such as neurodivergence, executive function, parenting, relationships, and family communication.

We aim to create resources that are accessible, visually clear, emotionally honest, and grounded in real-life challenges.

Parent First, ADHD Later — The Support Seldom Talked About
Parent First, ADHD Later — front cover
Parent First, ADHD Later — back cover
Order Now

Parent First,
ADHD Later

The Support Seldom Talked About

What does it really look like to parent a teen with ADHD — especially when emotions run high and support feels hard to find? Based on the real lived experience of Singaporeans, this book sheds light on the emotional dynamics that shape family life.

In this book, you will find:

  • 8 recurring moments explored through a teen's perspective
  • Flowcharts mapping the emotions, actions, and reactions in everyday situations
  • Toolkits and reflection points to help parents respond with greater understanding, clarity, and intention

Also included: sections on ADHD, parenting, and support resources contributed by Moonlake Lee, a parent of an ADHD youth.

Special Charity Edition: 50% of net proceeds will be donated to two Singapore ADHD charities, Unlocking ADHD and SPARK.

Visit the Book Website — Find Out More & Get Your Copy ↗

Book Design

Swiss Binding — Designed to Lie Flat

Unlike standard paperbacks, Parent First, ADHD Later is produced with Swiss binding — a premium binding technique that allows the book to open completely flat without straining the spine.

This makes it easier to read alongside the flowcharts, work through the toolkits, and refer back to both pages at once — exactly the kind of practical, accessible design the content deserves.

Parent First, ADHD Later — Swiss binding showing colourful page edges
Parent First, ADHD Later — book lying completely flat when open

See it in action

This publication is published by Transforming Lives. Named charity beneficiaries are referenced for donation purposes only and do not imply charity ownership or organisational affiliation unless expressly stated.

Personal Newsletter

ADHD Life & Musings

Moonlake Lee's personal newsletter on ADHD, executive function, resilience, relationships, and growth.

Subscribe on LinkedIn ↗
ADHD Life & Musings — Subscribe to Moonlake's newsletter

Some articles were originally written in Moonlake Lee's personal capacity or during her broader ADHD advocacy journey. They are curated here as part of her public thought leadership and do not imply ownership, endorsement, or affiliation by any organisation unless expressly stated.

Latest

Recent Articles

EmotionsMay 2026

Managing Emotions: A Youth's View

Part 3: a young person's perspective on navigating emotions — what it feels like from the inside, and what actually helps.
ParentingApr 2026

Grit & Resilience: My Family's Journey

A personal reflection on what grit and resilience have looked like in our family — and what the journey has taught us.
EmotionsApr 2026

Managing Emotions: A Parent & Parent Coach's View

Part 2: a parent and parent coach's perspective on navigating emotional regulation in ADHD families.

57 Articles

Browse by Topic

🧠Executive Function 5 articles
👪Parenting 5 articles
❤️Emotions 4 articles
💊Medication 3 articles
💼Workplace 3 articles
🔋Burnout 2 articles
📈Careers 2 articles
🔍Diagnosis 2 articles
🏃Exercise 2 articles
🙏Faith 2 articles
💰Financial 2 articles
🩺Healthcare 2 articles
💭Mindset 2 articles
🤝Relationships 2 articles
🌿Self-Care 2 articles
🌙Sleep 2 articles
🛠️Strategies 2 articles
💡Awareness 1 article
📅Event 1 article
💜Girls with ADHD 1 article
🎯Goal Setting 1 article
🌱Hope 1 article
🧘Mental Health 1 article
🔎Misconceptions 1 article
🤲Philanthropy 1 article
✨Reflection 1 article
📚School 1 article
⭐Strengths 1 article
🌟Twice Exceptional 1 article
🙋Volunteering 1 article

On Stage & In Conversation

Speaking & Events

Moonlake Lee is a sought-after speaker, facilitator, and panellist on neurodivergence, ADHD, executive function, and strengths-based approaches.

Moonlake Lee on a panel at Simone x Mandala Club
Moonlake Lee presenting her ADHD Journey talk

Our Approach to Speaking & Training

From Awareness to Capability

Many talks stop at awareness. Our work is designed to go further.

We help audiences understand neurodivergence, executive function, parenting, relationships, and inclusion in ways that are practical, human, and usable. Whether the audience is made up of parents, educators, HR professionals, leaders, or community members, the goal is the same: to move from insight to action.

What Moonlake Speaks On

Signature Topics

Every talk is tailored to the audience and context. Moonlake draws on lived experience, professional expertise, and evidence-based frameworks to deliver sessions that are both intellectually rigorous and deeply human.

🎤
Executive Function: The Missing Manual for Schools & Workplaces
🎤
Building Neuro-Inclusive Organisations
🎤
The Strengths-Based Lens: Reframing Neurodivergence
🎤
Parenting a Neurodivergent Child: A Strengths-Based Approach
🎤
ADHD in Adults: Late Diagnosis, Identity & Thriving
🎤
ADHD in Women: Why We're Still Missed
🎤
Relationships & ADHD: Navigating Family Dynamics
🎤
From Diagnosis to Direction: A Personal & Professional Journey

A Track Record of Impact

Past Events & Appearances

Past events to be updated soon — check back shortly.

What's Coming Up

Upcoming Events

Upcoming events to be updated soon — check back shortly.

Founder Media & Public Education Features

In the Media

Moonlake Lee featured in print, broadcast, and digital media across Singapore and beyond.

These features relate to Moonlake Lee's personal journey, public education work, and sector contributions over time. They are not presented as Transforming Lives client work unless expressly stated.

Coverage

Articles, Features & Podcasts

Singaporean of the Year Finalist 2022Straits Times

Article

Singaporean of the Year Finalist 2022

Read ↗
From Failure to AwardsStraits Times

Article

From Failing to Getting Maths Award: Unlocking the Potential of Kids with ADHD

Read ↗
Unlock Your ADHD podcastST HealthCheck

Podcast

Unlock Your ADHD

Listen ↗
Is ADHD Affecting Your Family?ST HealthCheck

Podcast

Is ADHD Affecting Your Family?

Listen ↗
Women with ADHDCNA

Feature

Women with ADHD: How a Diagnosis Changed Our Lives

Watch ↗
Our Lives According to BusesCNA

Feature

Our Lives According to Buses

Watch ↗
A Letter to MyselfCNA

Feature

A Letter to Myself

Watch ↗
She Started a CharitySalt & Light

Article

She Started a Charity to Help People with ADHD

Read ↗
After the VoteRice Media

Article

After the Vote

Read ↗
My Mind Has 150 Tabs OpenVogue

Article

"My Mind Feels Like It Has 150 Tabs Open": What It's Like to Have Adult ADHD

Read ↗
AXS PodcastAXS · UK

Podcast

Moonlake Lee's Journey with ADHD and the Role of Technology

Listen ↗
DecodeHR PodcastDecodeHR

Podcast

Creating Inclusive Workplaces: Addressing ADHD in Employment

Listen ↗

Let's Talk

Contact Us

Every engagement begins with listening. Whether you have a specific project in mind or simply want to explore possibilities, we would love to hear from you.

Get in Touch

We'd love to help

We work with individuals, families, schools, workplaces, and organisations. Tell us what you're looking for and we'll find the best way forward.

We provide paid professional coaching, training, speaking, publishing, and psychoeducation services.

✉️
Emailcontact@transforminglives.asia
📍
LocationSingapore
💬
Response TimeWithin 2 business days

We Can Help With

  • Booking a talk or keynote
  • Workshop or training enquiries
  • Coaching programme information
  • Media or collaboration requests
  • General questions
✉️

Drop Us an Email

The best way to reach us right now is by email. We aim to respond within 2 business days.

contact@transforminglives.asia

Legal

Privacy Policy

Effective 27 April 2026

This policy explains how Transforming Lives Pte Ltd collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

1. Who We Are

Transforming Lives Pte Ltd ("Transforming Lives", "we", "us", or "our") is a social enterprise registered in Singapore. We offer coaching, psychoeducation, training, and related services for individuals, families, schools, and organisations.

2. Personal Data We Collect

We may collect the following personal data:

  • Contact information — name, email address, phone number
  • Enquiry details — the nature of your enquiry, your situation or context as you describe it
  • Session-related information — notes from coaching or consultation sessions (where applicable)
  • Payment information — processed securely via Stripe; we do not store card details
  • Website usage data — pages visited, time on site, browser type (collected via analytics tools)
  • Newsletter subscription data — managed via LinkedIn

We do not collect sensitive personal data such as NRIC numbers or health records through this website.

3. How We Collect Your Data

We collect personal data:

  • When you submit an enquiry or contact form on this website
  • When you register interest in our services
  • When you make a payment or purchase through our website
  • When you subscribe to our newsletter
  • When you engage with us directly by email, phone, or in person
  • Automatically via website analytics tools when you visit this site

4. Why We Collect and Use Your Data

We collect and use your personal data to:

  • Respond to your enquiries and provide the services you have requested
  • Administer coaching, consultation, or training engagements
  • Process payments for our services and publications
  • Send you updates, newsletters, or information about our services (where you have consented)
  • Improve our website and understand how visitors use it
  • Comply with applicable legal obligations

We will not use your personal data for purposes beyond those listed above without your prior consent.

5. Disclosure to Third Parties

We do not sell or rent your personal data. We may share your data with:

  • Stripe — for secure payment processing. Stripe's privacy policy is available at stripe.com/privacy
  • PostHog — for website analytics. PostHog collects anonymised usage data
  • LinkedIn — for newsletter distribution, where you have opted in
  • Professional advisors — such as legal or accounting professionals, where necessary
  • Regulatory or government authorities — where required by law

All third-party service providers are bound by confidentiality obligations and are only permitted to use your data for the purposes we specify.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry and client records are typically retained for up to three (3) years. You may request deletion at any time (see Section 8).

7. Data Security

We take reasonable precautions to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption. Payment data is handled exclusively by Stripe and is never stored on our systems. Access to personal data is restricted to authorised personnel only.

8. Your Rights

Under the PDPA, you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate or incomplete personal data
  • Withdraw consent for the use of your personal data, subject to legal or contractual restrictions
  • Request deletion of your personal data, where applicable

To exercise any of these rights, please contact us at the address in Section 10.

9. Links to Third-Party Sites

Our website contains links to external sites, including LinkedIn and parentfirstadhdlater.com. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Contact & Data Protection

For any questions about this policy, or to exercise your data rights, please contact:

Transforming Lives Pte Ltd

Email: contact@transforminglives.asia

We will respond to all data protection requests within 30 days, in accordance with the PDPA.

11. Changes to This Policy

We may update this policy from time to time. The current version will always be available on this page, with the effective date noted at the top. Continued use of our website after any update constitutes acceptance of the revised policy.

Legal

Terms of Use

Effective 27 April 2026

Please read these Terms of Use carefully before using this website or any services offered by Transforming Lives Pte Ltd. By accessing this website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. About Us

This website is operated by Transforming Lives Pte Ltd ("Transforming Lives", "we", "us", or "our"), a social enterprise registered in Singapore. We offer coaching, psychoeducation, training, publications, and related services for individuals, families, schools, and organisations. Our registered contact email is contact@transforminglives.asia.

2. Acceptance of Terms

By accessing or using this website, submitting an enquiry, purchasing a service or publication, or otherwise engaging with Transforming Lives, you confirm that you have read, understood, and agree to these Terms of Use and our Privacy Policy. These Terms constitute a legally binding agreement under Singapore law, including the Electronic Transactions Act (Cap. 88).

3. Use of This Website

You may use this website for lawful personal or professional purposes. You agree not to:

  • Use the website in any way that violates applicable Singapore law or regulation
  • Transmit any unsolicited, misleading, or harmful content
  • Attempt to gain unauthorised access to any part of the website or our systems
  • Reproduce, copy, or distribute any content from this website without our prior written consent
  • Use automated tools to scrape, crawl, or harvest data from this website
  • Engage in any conduct that could damage, disable, or impair the website

We reserve the right to restrict or terminate access to this website at our discretion and without notice if these Terms are breached.

4. Nature of Our Services — Not a Substitute for Professional Advice

Transforming Lives provides coaching, psychoeducation, and training services grounded in lived experience and evidence-informed practice. Our services are educational and supportive in nature. They are not a substitute for:

  • Medical diagnosis, psychiatric assessment, or clinical psychology
  • Legal advice
  • Financial advice

If you require clinical, legal, or financial advice, please consult a qualified professional. Any information shared on this website or in our sessions is provided in good faith and is for general informational purposes only.

5. Purchases and Payments

Where we offer services or publications for purchase:

  • All prices are quoted in Singapore Dollars (SGD) unless otherwise stated
  • Payment is processed securely via Stripe. We do not store your card details
  • A purchase constitutes your offer to buy, which we may accept or decline
  • Confirmation of purchase will be sent to the email address you provide
  • For services, terms specific to each engagement (including cancellation) will be set out in your service agreement or booking confirmation

We comply with the Consumer Protection (Fair Trading) Act (Cap. 52A) of Singapore. If you have a concern about a purchase, please contact us at contact@transforminglives.asia.

6. Cancellations and Refunds

Cancellation and refund terms vary by service type:

  • Coaching and consultation sessions — cancellations made at least 48 hours in advance will be rescheduled or refunded. Cancellations with less than 48 hours' notice may be subject to a cancellation fee
  • Workshops and events — refund eligibility will be stated in the event booking terms
  • Publications (physical) — refunds are available for damaged or defective items; please contact us within 14 days of receipt
  • Digital products — as digital content is delivered immediately upon purchase, refunds are generally not available unless the product is materially defective

All refund requests should be directed to contact@transforminglives.asia. We will respond within 5 business days.

7. Intellectual Property

Except where otherwise stated, original content created by Transforming Lives on this website — including text, graphics, course materials, and publications — is the intellectual property of Transforming Lives Pte Ltd or its licensors and is protected under Singapore copyright law and the Copyright Act 2021. Third-party materials, linked articles, media features, and referenced publications remain the property of their respective owners.

You may not:

  • Reproduce, redistribute, or republish any content without our express written permission
  • Use our name, logo, or branding in any manner that implies affiliation or endorsement without consent
  • Create derivative works based on our content without prior authorisation

Fair dealing for personal study, research, criticism, or news reporting is permitted as provided under the Copyright Act 2021. For all other uses, please contact us.

8. Third-Party Links

This website may contain links to third-party websites, including LinkedIn, Stripe, and media publications. These links are provided for your convenience only. We do not control, endorse, or accept responsibility for the content, privacy practices, or terms of those sites. We encourage you to review the terms and privacy policies of any third-party site you visit.

9. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by Singapore law, we make no representations or warranties of any kind — express, implied, or statutory — regarding the website, including but not limited to: accuracy, completeness, fitness for a particular purpose, or freedom from errors or interruptions. We do not warrant that this website or its servers are free of viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, Transforming Lives Pte Ltd, its founder, employees, and contractors shall not be liable for any:

  • Indirect, incidental, consequential, or punitive loss or damage
  • Loss of profits, data, goodwill, or business opportunity
  • Damage arising from your use of or reliance on this website or our content
  • Interruption of service, technical errors, or data loss

Where liability cannot be excluded by law (including under the Consumer Protection (Fair Trading) Act), it is limited to the amount paid by you for the specific service or product giving rise to the claim. Nothing in these Terms limits liability for fraud, wilful misconduct, or death or personal injury caused by our negligence.

11. Confidentiality

Where you share personal information during coaching, consultation, or training engagements, we treat such information with strict confidentiality. We will not disclose personal details shared in sessions to third parties without your consent, except where required by law or where there is a serious risk of harm to you or others.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. The Privacy Policy is incorporated by reference into these Terms.

13. Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of the Republic of Singapore. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of Singapore.

We encourage you to contact us first to resolve any concern informally before pursuing formal proceedings.

14. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes in our services, legal requirements, or operating practices. The current version will always be available on this page, with the effective date noted at the top. Your continued use of this website after any update constitutes your acceptance of the revised Terms.

15. Contact Us

For any questions or concerns about these Terms, please contact:

Transforming Lives Pte Ltd

Email: contact@transforminglives.asia

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